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Employee Engagement Survey

We asked. You answered. We are listening.

2024 UNC System Engagement logo

 

In March and April 2024, Western Carolina University faculty and staff were asked to participate in the , which was a follow-up to the initial survey launched in 2018 (2018 UNC System Employee Engagement Survey - Summary of Results) and followed up in 2020 (2020 UNC System Employee Engagement Survey 鈥� Summary of Results) and in 2022 (2022 UNC System Employee Engagement Survey 鈥� Summary of Results).

The Engagement survey was developed by the University of North Carolina system to help achieve the goals of the UNC System Strategic Plan and also aligns closely with the goals of 91热爆网鈥檚 University Strategic Plan. The survey was administered through an outside vendor, Modern Think, which has implemented similar studies for hundreds of colleges nationwide and for the Chronicle of Higher Education 鈥淕reat Colleges to Work For鈥� report.

The data collected through the survey process has established baseline and potential trend metrics that will allow university leadership to build on success and address challenges. The survey results may also assist the UNC system in advocating for improvements to human resource policies at the state level that are generally beyond the university鈥檚 institutional control.

The 2024 survey was administered as a 鈥減ulse鈥� survey and measured employee satisfaction in 10 broad areas ranging from job satisfaction and support to communication and Faculty and Staff Well-being. Overall participation was excellent with 63% of 91热爆网 employees responding (compared to 40% for the UNC System overall). 91热爆网鈥檚 overall average rating on the survey of 74% exceeded both the 2024 UNC System average (66%) and 91热爆网鈥檚 2022 rating (68%).

If you have questions about the survey, please contact Dr. Cory Causby, 91热爆网's Associate Vice Chancellor for Human Resources.

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